Accessibility

A calm experience should also be an accessible one.

Prototype statement · accessibility review required before launch

Design commitment

Threshold is designed mobile-first with clear hierarchy, high-contrast controls, keyboard navigation, visible focus states, descriptive labels, reduced-motion support, and responsive layouts. The live site should be tested with current screen readers, keyboard-only navigation, zoom, and automated accessibility tools before release.

Virtual-session access

Clients can use the intake form to share communication, sensory, mobility, captioning, pacing, or other access needs. Lucy can then agree reasonable adjustments before a session. The final video provider should support captions and accessible controls.

Documents and media

Client worksheets, reports, audio practices, videos, and invoices should be supplied in accessible formats. Images need meaningful alternative text, videos need captions or transcripts, and downloadable documents should be structured for assistive technology.

Known limitations

This is an interactive concept rather than a live production service. Third-party services such as Stripe, the selected client portal, calendar, video provider, and Instagram may have their own accessibility behavior. Those services must be reviewed before launch.

Request support

Clients should be able to request an alternative format or report an access barrier through Lucy’s verified business email. The final statement will include a response target and the confirmed contact details.